Meet Moddy The Chatbot AI

When I was assigned a freelance position at D-lab, I had the opportunity to create my first early alpha advanced chatbot. D-lab, a software review site, needed a 24/7 AI agent that could monitor customer issues on their website, engage users, and streamline interactions. I was onboarded and given the chance to bring this vision to life, and that’s how Moddy was born—a project I’m proud to share.

Moddy isn’t just any chatbot. He was built to adapt, assist, and anticipate. Whether you’re a buyer looking for the right software, a seller navigating the marketplace, or a reviewer submitting evaluations, Moddy is there to make things easier. He enhances every interaction within the D-lab ecosystem, ensuring users get the support they need when they need it.

What Makes Moddy Unique?

Unlike other AI assistants, Moddy serves multiple roles, each tailored to a specific user need. He’s more than a chatbot—he’s a digital guide who simplifies complex decisions, provides expert insights, and supports users in real time.

Moddy’s Four Core Roles:

1. Moddy The Product Recommender Finding the right software can be overwhelming. Moddy acts as a personalized guide, helping users navigate the D-lab marketplace with tailored recommendations based on their specific needs and requirements.

2. Moddy The Product Expert Beyond recommendations, Moddy serves as an in-depth knowledge source. He helps buyers understand software solutions, builds client profiles, and presents personalized value propositions, ensuring informed decision-making.

3. Moddy The D-LAB Support Companion For sellers, service providers, and reviewers, Moddy is a support system. He assists with profile updates, integration setups, submission tracking, and answers pressing questions with accurate and up-to-date information.

4. Moddy The Lead Generator Moddy doesn’t just assist users—he identifies potential leads. By analyzing interactions and inquiries, Moddy gathers valuable insights about prospective customers and forwards this information to the D-lab support team. This ensures timely follow-ups and helps convert interest into real business opportunities.

The Future of Moddy

Moddy is constantly evolving. Soon, he’ll anticipate user needs even before they ask, offering more insightful and precise responses. As D-lab grows, Moddy will grow with it, ensuring users always get the most efficient and seamless experience possible.

Where can you find Moddy? Right on the homepage of the D-lab website, ready to assist whenever you need him.